Frequently Asked Questions – FAQs
A Professional Organizer is someone that helps you to overcome clutter and disorganization to make your life less stressful and your space more efficient and simple.
Hmmm first, we are the go-to cleaning and organizing brand across Africa. Our trained team will not only help you organize any mess, but we also create easy-to-follow systems to help keep it that way. We are there to sit, sort, clean, file, de-clutter, and de-stress to help make your home a better place to live. You will also be assigned a dedicated relationship manager that supports you through the process upon payment.
We will tackle anything from your children’s playroom, your wardrobe to your kitchen pantry. Almost all areas of your home and office are covered. You can see a full listing of areas and rooms serviced on the Services page.
Awesome. Simply contact us here and tell us what needs to be addressed, what rooms/areas you’d like organized, and any other details you’d like to include. We will then get back with you to schedule a consultation.
We come to your location to evaluate and measure the space(s) as-is and formulate a plan of action. Then, we will discuss what problems you have with the space(s), what you would like to see change, and what is currently working for you.
And Yesss! We do not forget our face masks and hand sanitizers.
Of course. All meetings, conversations, and questions are between us, and no one else.
Our rate is $35 an hour. The number of hours is dependent on the amount of work we have with your space. Our consultation fee is $35 one-time fee per project.
Yes, we are able to travel to your location (especially within a 7-hours flight time). Our customers cover transportation and other traveling cost.
No. Our goal is to truly help make your life easier. After you’ve paid for your consultation and you’ve been assigned a relationship manager (RM), your RM will ensure you receive the pictorial proposal of the structure and system we’ll design purposely for you. Once you agree to it, we will implement accordingly.
Ideally, it is recommended that you clean it every 3 months – 6 months. But this is ultimately dependent on how many people come in contact with the rug.
We do pick-up and delivery for small rugs, only. Otherwise, we will wash and dry your rug or couch in your selected location.
We currently support clients on the mainland and island of Lagos state.
Sweet! Simply Contact us here and tell us what you need. We always want to know what size of rugs and couches needs to be cleaned, when you need it properly cleaned and any other details you’d like to include.
Great question. We are extremely careful in handling your belongings as well as very detailed in background checks for our team. We however extend our coverage from our insurance partners to cover cost. This is an additional fee of $5 or N2,500 per booking.
We understand life happens so that is totally okay. We only encourage you to tell us at least 24 hours in advance. You may do so by sending an email to email@example.com.
Once we get to your appointment and you are unavailable, we may charge you at least 18% cancellation fee.
This is coming really soon. Click HERE to be the first to know when it’s time. You may become our partner anywhere across Africa, Europe and North America.